RBT PROFESSIONAL DEVELOPMENT · COURSE 14

Parents Ask Me Questions: What Can I Say?

Professional Communication, Ethics, and Boundaries
Los padres me hacen preguntas: ¿qué puedo decir?
Comunicación profesional, ética y límites

Three communication bubbles, a notepad of observed facts, and a lock depict listening, sharing authorized information, and referring clinical decisions while protecting confidentiality.

About this course

RBTs often interact with caregivers who have questions about treatment, progress, schedules, and the learner’s needs. This course helps RBTs communicate respectfully, share information within their role and authorization, protect confidentiality, and refer clinical decisions to the supervisor.

Learn through bilingual explanations, illustrations, fictional cases, and multiple-choice activities. These selected-response activities assess knowledge and case judgment; they do not demonstrate observed clinical implementation, authored-document skill, or crisis-response competence.

What you will learn

  • Distinguish questions answerable with authorized session observations from questions requiring supervisory guidance.
  • Select empathetic, role-appropriate responses to at least three common caregiver concerns.
  • Select referrals to the supervisor for diagnosis, treatment-change, and clinical-progress questions.
  • Select a timely handoff that preserves the caregiver’s meaning and relevant details without omissions or embellishment.
  • Identify multiple-relationship and professional-boundary concerns in fictional caregiver interactions.
  • Select confidentiality-protective responses based on the recipient’s authorization and the setting.
  • Select active-listening responses that check understanding and respect language, culture, and communication preferences.
  • Select an objective supervisor message containing the caregiver’s question, relevant observed facts, and the action needed.

Objetivos de aprendizaje

  • Distinguir preguntas que pueden responderse con observaciones autorizadas de la sesión de aquellas que requieren orientación del supervisor.
  • Seleccionar respuestas empáticas y acordes con el rol ante al menos tres preocupaciones frecuentes de cuidadores.
  • Seleccionar formas de remitir al supervisor preguntas sobre el diagnóstico, los cambios del tratamiento y el progreso clínico.
  • Seleccionar una comunicación oportuna que preserve el sentido y los detalles pertinentes del mensaje del cuidador sin omisiones ni añadidos.
  • Identificar posibles relaciones múltiples y problemas de límites profesionales en interacciones ficticias con cuidadores.
  • Seleccionar respuestas que protejan la confidencialidad según la autorización del destinatario y el contexto.
  • Seleccionar respuestas de escucha activa que comprueben la comprensión y respeten el idioma, la cultura y las preferencias de comunicación.
  • Seleccionar un mensaje objetivo al supervisor que incluya la pregunta del cuidador, los hechos observados pertinentes y la acción necesaria.

Course outline

  1. The RBT’s communication role with families: 15 planned minutes
  2. Session observations versus clinical judgments: 15 planned minutes
  3. Empathy, active listening, and cultural responsiveness: 15 planned minutes
  4. Confidentiality, boundaries, and multiple relationships: 15 planned minutes
  5. Timely, accurate supervisor handoffs: 15 planned minutes
  6. Five caregiver-question case decisions: 15 planned minutes
  7. Worked message comparisons and synthesis: 10 planned minutes

Assessment and completion: Complete all seven modules and their multiple-choice activities, pass the 20-question final assessment with at least 16 correct answers (80%), and confirm your learner information. Submit the course evaluation as directed. Final assessment time is separate from the 100 planned instructional minutes.

Completion documentation: After all course requirements are met and your learner information is confirmed, Bhavioral Academy automatically generates your completed official BACB PDU form (constancia) with the coordinator’s authorized signature, ready for immediate download. Taking both language versions does not provide duplicate credit.

Professional scope: Designed for RBTs with foundational behavior-analytic training who work under supervision. Follow the individualized plan and your supervisor’s instructions. This course does not replace required supervision, safety training, or direct observation of implementation.

$15.00

Credit: 2 PDUs
Instruction and application: 100 planned minutes
Final assessment: 20 multiple-choice questions; additional time outside the instructional budget
Fee: $15.00 USD, one-time payment
Format: Asynchronous online
Languages: English and Spanish
Audience: RBTs working under supervision
Scored activities: Multiple choice

Instructor and coordinator

Dalgis
Bhavioral Corporation

Start your course

Create an account or sign in to Bhavioral Academy, make a one-time payment of $15.00, and access the course.

Enroll in Course — $15

English and Spanish versions are included within the same course. The official PDU form is generated automatically for download after the course requirements and learner information are confirmed.

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